Website tip #5-19 (more consumer statistics)
Internet buyers typically interviewed only one agent (71 percent) -- the first one who responded to them.Whenever there is contact made, real estate agents must respond - immediately. Return all phone calls as soon as possible - check your voice mail often. Many contacts are initiated by email. When you receive an email, be sure to respond immediately. Your prospects (as Internet consumers) are interested in immediate gratification.
In order to make sure you do not miss out on such email, use WebCubic's SMS text message capability. When you create a form for your visitors to fill out, you can specify a mobile number to receive a text message. You will have a prime opportunity to be the "first one who responds".
This solution will also enable you to satisfy another "requirement" of Internet consumers:
47 percent of Internet buyers said they selected their agent because of responsiveness.
posted by Shig Nishio @ 8/19/2005 10:50:00 AM
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